Q&A
Frequently Asked Questions
Measure the widest part of your bare nail (without polish or gel) in millimeters. Use a soft measuring tape along the curve of your nail and record the measurements for both left and right hands .
Press a piece of white paper against your nail and mark both edges → flatten the paper and measure between the marks with a ruler. You can also use a ruler app on your smartphone. Avoid wrapping too tightly, and mark at the widest point of the nail.
Compare your measurements for each finger to the Size Measurement & Application Guide (Figure 3) to select your size. If your left and right measurements differ, you can choose the optimal size for each hand separately .
Simply wipe off any oil and apply using the included double-sided tape . It takes just a few minutes. For detailed instructions, please refer to the enclosed "Application Manual."
Yes. You can choose from approximately 15 nail shapes (tip shapes) and lengths (Short / Medium / Long, etc.). *Available shapes and lengths may vary by design. Please check the options on the order page.
Alcohol pads ×2, wooden stick ×1, nail file ×1, double-sided tape (assorted sizes) ×1 sheet. Use these for pre-application prep, adjustments, and maintenance for reuse.
At Jamila, we distinguish between two types of strength:
Adhesive strength (holding power): How resistant to detachment. Standard is double-sided tape. For stronger hold, optional paid products are available:
NFS Nail Chip Gummy (UV/LED curing clear gel) / Beauty Nailer Press-on Nail Adhesive
NFS: Cures for strong hold, transparent & reusable (wipe to restore adhesion). Ideal for long-term wear.
Beauty Nailer: Apply and wear immediately / remove with warm water. Great for frequent changes and beginners.
Tip durability (strength of the tip itself): Our tips are handcrafted by nail artists using shape-memory material and are designed for everyday durability. However, long or stiletto shapes with narrow tips are more prone to chipping from impact, so please handle with care.
Yes. We support color changes, partial arrangements, and full customization where you can freely specify design / color / parts. Please share your image or usage scenario. After reviewing the details, we'll guide you through the best approach.
As these are made-to-order, please allow approximately 7–10 days from payment confirmation to shipping. If you need it urgently, please contact us in advance. We'll do our best to accommodate within our capacity.
Free shipping nationwide for orders ¥5,500 and above. As these are custom-made products, returns or exchanges due to customer preferences are not accepted. In the unlikely event of damage or incorrect delivery, please contact us as soon as possible after arrival with photos. We will review the situation and respond sincerely.